Terms of Service and Privacy Policy
Terms of Service
These Terms of Service (hereinafter "this Contract") constitute a contract entered into between the member (hereinafter "Party A") and Goer Technology Co., Ltd. (hereinafter "Party B") with respect to the application provided by Party B and the internet-related and mobile-related services that Party B currently provides and may provide to Party A in the future.
If Party A is a person with limited capacity (at least seven but under twenty years of age), Party A must obtain the consent of a legal representative (e.g., a parent or guardian) before registering as a member; if Party A is a person without capacity (a minor under seven years of age), Party A's legal representative shall apply for registration on Party A's behalf. Party A's consent to this Contract and any other expression of intent shall be deemed to have obtained the consent of the legal representative or to satisfy the requirements of a juristic act.
Article 1 Scope of the Contract
Party B provides Party A with online learning services and other related services (hereinafter "the Service"). The rights and obligations of Party A and Party B with respect to the Service shall be governed by the provisions of this Contract.
Article 2 Contents of the Contract
- The following shall be deemed part of this Contract and shall have the same effect as this Contract:
- Party B's advertising or promotional content relating to the Service.
- The website management rules.
- Where the contents of the contract referred to in the preceding paragraph conflict with one another, they shall be interpreted in favor of the consumer.
Article 3 Definitions
The terms used in this Contract are defined as follows:
- Online learning: refers to Party A connecting via the internet to network servers set up by Party B, enabling Party A to engage in interactive learning with the learning software provided by Party B.
- Learning website: refers to the website and software built by Party B for the provision of this learning service.
- Website management rules: refers to rules established by Party B to regulate the manner in which the Service is conducted, which do not affect the contractual rights and obligations of the parties.
- Learning history: refers to the records made by the system of Party A's activities from the time Party A logs in to the learning website until the time Party A logs out of the learning website.
- Plug-in program: refers to any program not provided by Party B whose purpose is to affect or alter the operation of Party B's online learning.
Article 4 Scope of Services
The services provided under this Contract consist of Party B providing network servers that allow Party A to log in to and use the learning website via an internet connection. This does not include Party A's application to an internet access service provider for internet access, nor the provision of any hardware equipment required to access the internet.
Article 5 Effectiveness of the Contract
Upon Party A's initial registration of an account, Party A shall be presumed to have agreed to the provisions of this Contract.
Article 6 Obligation to Provide Truthful Registration Information
In connection with the services provided, you agree, at the time of registration, to provide your own accurate, truthful, and complete personal information for the items indicated in the registration procedure; whenever your personal information changes, please update it immediately so as to keep your personal information accurate, truthful, and complete. If you register untruthful information, Party B shall first notify you to correct your personal information; if, due to untruthful registration or failure to correct it, your identity cannot be verified or Party B is unable to provide the Service, Party A shall bear sole responsibility.
Article 7 Use of Account and Password
- During the registration procedure for the Service, Party A shall set an account and password, which, after being checked and confirmed by Party B's learning website, shall be established for Party A's use.
- Once set, the account may not be changed; the password corresponding to the account may be changed through the modification mechanism provided by Party B.
- Party A shall be responsible for safeguarding the account and password and shall not transfer, deliver, disclose, or lend the account and password to any third party. Any dispute arising therefrom that is attributable to Party A shall be Party A's sole responsibility.
- Party B's personnel (including customer service staff and website administrators) shall not proactively ask Party A for Party A's password.
- Party B shall retain Party A's account and electronic records for thirty days after the termination of the contract.
Article 8 Notification and Handling of Unauthorized Use of Account and Password
If either party discovers that a third party is using Party A's account without authorization, or that usage security has been abnormally compromised, it shall immediately notify the other party. Upon receiving notice from Party A, or after Party B notifies Party A and Party A confirms the existence of the foregoing circumstances, Party B may suspend the usage rights of the account or password and issue a new account or password to Party A.
Article 9 Handling of Improperly Transferred Electronic Records
- If Party A discovers that the account and password have been used without authorization and that learning electronic records have been improperly transferred, Party A shall immediately notify Party B for verification. After Party B has verified Party A's personal identity, Party B shall immediately and temporarily freeze the account and temporarily restrict the rights of the relevant online learning users to use the Service.
- From the time the learning usage rights are temporarily restricted, Party B shall immediately notify, in writing or by email, the third party holding the electronic records referred to in the preceding paragraph to provide an explanation. If the third party fails to provide an explanation within seven days of receiving the notice, Party B shall directly restore the improperly transferred electronic records to Party A.
- If the third party holding the electronic records referred to in paragraph 1 does not agree with Party B's handling under the preceding paragraph, Party B may file a report and pursue the matter through judicial channels.
- If Party A makes a false report that causes damage to the rights of Party B or other online learning users, Party A shall bear all legal liability.
Article 10 Retention and Inquiry of Game History
- Party B shall retain Party A's personal learning history records for a period of thirty days for Party A's inquiry.
- Party A may apply to access Party A's personal learning history in writing, online, or in person at Party B's service center, and must provide personal information matching Party A's identification documents for verification. The inquiry fee of NT$200 shall be borne by Party A. Upon receiving Party A's inquiry application, Party B shall provide Party A's personal learning history as set forth in paragraph 1, and shall provide the data within seven days on a storage medium such as an optical disc or diskette, or in writing or by email.
Article 11 Privacy Protection
The protection of personal data shall be handled in accordance with the Personal Data Protection Act and other relevant laws and regulations.
Article 12 Electronic Records
- All electronic records of the learning website belong to Party B, and Party B shall maintain the integrity of Party A's related electronic records.
- Party A has the right of control over the electronic records referred to in the preceding paragraph.
Article 13 System Security
- In accordance with this Contract, Party B shall, when providing the Service, maintain its own computer systems so as to meet the level of security that may reasonably be expected under the technological or professional standards of the time.
- If the computer systems or electronic records are damaged, or the computer systems operate abnormally, Party B shall take reasonable measures and restore them as soon as possible.
- If Party B violates either of the preceding two paragraphs and thereby causes damage to Party A, Party B shall be liable for compensation according to the damage suffered by Party A; however, if Party B can prove that it was not at fault, its liability for compensation may be reduced.
Article 14 Program Bugs
Where Party A suffers damage due to a program bug, Party B shall be liable for compensation according to the damage suffered by Party A. However, if Party B proves that it was not at fault, its liability for compensation may be reduced.
Article 15 Management Rules
- To regulate the manner in which learning is conducted, Party B shall establish reasonable and fair management rules, and Party A shall comply with the management rules announced by Party B.
- Any change to the management rules shall be made in accordance with the procedure set forth in Article 16.
- Any provision of the management rules shall be invalid under any of the following circumstances:
- It conflicts with the provisions of this Contract.
- It deprives or restricts Party A's contractual rights. However, this shall not apply where Party B acts in accordance with Article 14.
Article 16 Handling of Violations of the Management Rules
- Unless otherwise provided in this Contract, where there are facts sufficient to prove that Party A has violated the management rules during learning, Party B shall make an announcement on the website or during the learning session, and shall notify Party A via online instant messaging or email. If Party A fails to make improvements after being notified by Party B, Party B may, in accordance with the management rules, restrict Party A's usage rights according to the severity of the circumstances.
- Any suspension by Party B of Party A's right to engage in learning under the management rules shall not exceed seven days each time.
- Except where it constitutes a ground for termination of the contract, any measure taken by Party B against Party A under the management rules shall not affect the rights to which Party A is entitled under this Contract.
Article 17 Right to File Complaints
If Party A is dissatisfied with the connection quality, management, or the quality of other related services provided by Party B, or objects to any measure taken by Party B under the management rules, Party A may file a complaint at Party B's service center, by email, or in writing within seven days from the day following receipt of the notice. Party B shall respond with the outcome within fifteen days of receiving the complaint.
Article 18 Amendment of the Contract
- When Party B amends this Contract, it shall announce the amendment on the website's home page and login page, and shall notify Party A in writing or by email.
- If Party B fails to make the announcement and notification in accordance with the preceding paragraph, the amendment of the contract shall be invalid.
- Within fifteen days after the notice referred to in paragraph 1 reaches Party A:
- If Party A does not express any objection, Party A shall be deemed to have accepted the amendments to the contract made by Party B.
- If Party A expresses an objection, it shall be deemed a notice by Party A to Party B terminating this Contract.
Article 19 Termination of the Contract
- Party A may notify Party B at any time to terminate this Contract.
- Upon termination of the contract, Party B shall, after deducting necessary costs, refund Party A's unused stored value or fees within thirty days in cash, by credit card, by money order, or by check sent by registered mail.
- If Party A commits any of the following serious acts, Party B may terminate this Contract immediately after notifying Party A in writing or by email:
- Maliciously attacking or damaging Party B's computer systems using any system or tool.
- Engaging in learning by means of plug-in programs, virus programs, game program bugs, or any other method that violates fairness and reasonableness.
- Being found by judicial authorities to have engaged in any unlawful conduct.
- If Party B errs in determining the facts referred to in the preceding paragraph or is unable to provide proof, Party B shall be liable to compensate Party A for damages.
Article 20 Intellectual Property Rights
- The copyrights, patent rights, trademarks, trade secrets, other intellectual property rights, ownership, or other rights in all works and materials on the learning website belong to Party B or the respective rights holders. Except with the prior lawful authorization of Party B or the respective rights holders, Party A shall not reproduce, transmit, adapt, edit, or otherwise use them in any form or for any purpose without permission; any violator shall bear all related legal liability.
- If Party A commits any act in violation of laws or regulations, or infringes upon the intellectual property rights of others, during learning, Party B may, upon receiving an order from a judicial authority, provide Party A's member registration information, online times, and learning history records to the relevant authorities as evidence without Party A's consent, and this Contract shall terminate immediately.
Article 21 Service of Notices
- With respect to notices concerning all matters under this Contract, Party A agrees that Party B may serve them to the contact address or email address registered by Party A.
- If the registered address referred to in the preceding paragraph changes, Party A shall promptly notify Party B. Party B shall serve notices to the changed address.
- After Party B sends a notice to the address under this Article, the notice shall be presumed to have been served when a written notice reaches Party A or an email enters Party A's email server.
- If Party B is unable to serve a notice due to Party A's intent or negligence, Party B shall not be liable for any damage to Party A resulting from the failure of service.
Article 22 Governing Law and Jurisdiction
- This Contract shall be governed by the laws of the Republic of China (Taiwan).
- For any matter arising from this Contract, both parties agree that the Taiwan Taipei District Court shall be the court of first instance.
- The agreement in the preceding paragraph does not exclude the application of Article 47 of the Consumer Protection Act or Article 436-9 of the Code of Civil Procedure regarding the court having jurisdiction over small claims proceedings.
Privacy Policy
"HJJ GO" is provided by Goer Technology Co., Ltd., and we regard the privacy of our members as a fundamental right of every person. Whenever you contact us or use services related to "HJJ GO", we may ask you to provide personal information. We collect, use, store, protect, and provide such information to others strictly in accordance with this Privacy Policy, in order to improve our products, services, content, and advertising. Where applicable, you have the right to refuse to provide the personal information we request. This Privacy Policy is closely related to the "HJJ GO" services you use; we have endeavored to express it in plain, concise, and easy-to-understand language, and we hope you will read it carefully and make the choices you consider appropriate.
Article 1 What Personal Information We May Collect
- Personal information refers to any information recorded electronically or by other means that, alone or in combination with other information, can identify a specific natural person or reflect the activities of a specific natural person. When you use the services we provide, we may collect, use, and store various kinds of information. In many cases, if you choose not to provide the personal information requested below, "HJJ GO" may be unable to provide you with some or all of its products or services, or the relevant services may be unable to achieve their intended effect; at the same time, we may be unable to respond to issues you encounter.
- The personal information that may be collected as referred to in this Privacy Policy includes:
- Account information: the email address, mobile phone number (if you sign in with a phone number), or third-party account (such as Sign in with Google or Apple) you provide when registering or logging in, and the date of birth you enter.
- Profile: the nickname and profile picture you set.
- Learning and usage records: your games and game records on the platform, puzzle history, course progress, assessment records, learning history, and the like.
- Photos you upload: photos of a Go board that you take or upload when using the "Score from photo" function.
- Purchase information: your orders and purchase history; if you purchase physical goods on the web version, this also includes the recipient name, phone number, and shipping address you enter. Payments are processed by third-party payment services, and we do not obtain your credit card number.
- Your information shared by third parties: information that a third party provides to us with your authorization when you log in with a third-party account (such as your email address).
- In order to allocate the nearest servers, improve members' overall usage and access speed, and maintain service security, we will collect your IP address.
- We do not collect your location, device identifiers, the applications installed on your device, or running processes, and we do not use third-party tools to track your browsing behavior or collect crash logs.
- You may delete your account yourself at any time under "Profile → Settings → Delete account": the system will send a confirmation email to your email address, and after you click the link in the email and confirm again, your account will be deleted 20 days later; logging in again within those 20 days cancels the deletion. After deletion, your personal information (such as your nickname, profile picture, email address, date of birth, and learning records) will be erased or anonymized so that it can no longer be linked to you and cannot be recovered; order records that must be retained by law, and game records shared with other members, will be retained in anonymized form. If your account does not have an email address that can receive mail (for example, an account created by an institution), please follow the on-screen instructions and email customer service at support@goer.live to request deletion.
Article 2 How We May Use Your Personal Information
We may use the personal information collected in the course of providing services to you for the following purposes:
- The services we provide to you are divided into basic functions, additional service functions, and services provided by third parties. We will explain to you in detail the personal information collected and used by each service function, the methods and purposes of collection, and the possible consequences of refusing to provide personal information.
- Before using the services we provide, you need to create an account on "HJJ GO" and complete your personal profile to ensure the suitability and security of the services we provide to you. We will collect the following information about you as you actively provide it:
- You need to provide an email address, mobile phone number, or third-party account to register and log in on the "HJJ GO" page; we use this to identify your online member identity on "HJJ GO" and to provide you with our services. We also use your email address to send account-related notices (such as the account deletion confirmation email).
- Your date of birth is used to understand your age so that we can provide content and services suitable for you.
- Your nickname and profile picture are used to display your member identity on the platform, for example in games and leaderboards.
- Your games, game records, and learning records are used to keep your learning history and to provide services such as game review, course progress, and learning suggestions.
- Board photos you upload are used to recognize the board position and calculate the scoring result.
- Your purchase history and shipping information are used to process orders, activate the benefits you purchase, ship physical goods, and provide customer service; when physical goods are shipped, the shipping information is provided to the parties responsible for fulfillment and delivery.
- For services available through "HJJ GO" that are supported in part by third parties, in the course of your use of such services we will collect information (including information you provide and information recorded by the system) and necessary personal information, share it with the third parties providing service support after obtaining your consent, and indirectly obtain from the third parties information related to your use of such services. If you refuse to allow us to collect and share such information, you will be unable to use the corresponding third-party services.
- Personal information that you provide directly to third parties when using third-party services through "HJJ GO", or that you authorize us to share with third parties, shall be subject to the privacy policies of those third parties. When you view web pages created by third parties or use applications developed by third parties, those third parties may place their own cookies or pixel tags; such cookies or pixel tags are not under our control, and their use is not governed by this Policy. We will use commercially reasonable efforts to require these entities to take protective measures for your personal information, but we cannot guarantee that they will take protective measures as we require. Please read their privacy policies carefully before use to decide whether to continue using the third-party services.
- Please understand that the services "HJJ GO" provides to you are continuously updated and developed. If a service is not covered by the foregoing description and collects your information, we will separately explain to you the content, scope, and purpose of the information collection by means such as on-page prompts, in order to obtain your consent.
Article 3 Member Rights and Responsibilities
- Only individuals who meet one of the following conditions may apply to become members of the "HJJ GO" platform and use the services under these terms:
- A natural person who is eighteen years of age or older and has civil rights capacity and capacity for civil conduct;
- A natural person under eighteen years of age whose guardian (including but not limited to a parent) has given written consent.
- Members are entitled to use the various online services provided to members by the "HJJ GO" platform in accordance with the procedures and requirements prescribed by the "HJJ GO" platform. If a member has any objection to such services, the member may contact the "HJJ GO" platform for timely resolution.
- When applying to use the online services of the "HJJ GO" platform, members must provide accurate personal information to the "HJJ GO" platform, and must update it promptly if there are any changes to their personal information.
- Members shall not use the "HJJ GO" services to engage in the following activities:
- Accessing the internet or using internet resources without permission;
- Deleting, modifying, or adding to internet functions without permission;
- Deleting, modifying, or adding to data and applications stored, processed, or transmitted on the internet without permission;
- Intentionally creating or spreading computer viruses or other destructive programs;
- Other acts that endanger internet security.
- With respect to any claims, demands, or losses asserted by any third party, including reasonable attorney's fees, caused by or arising from a member's violation of these terms or related terms of service, you agree to indemnify and hold harmless the "HJJ GO" platform and its partner companies and affiliates. In this regard, the "HJJ GO" platform has the right, depending on the nature of the member's conduct, to take measures including but not limited to deleting content posted by the member, suspending the license to use, terminating services, restricting use, reclaiming the "HJJ GO" platform account, and pursuing legal liability. The "HJJ GO" platform has the right to reclaim the accounts of those who maliciously register "HJJ GO" platform accounts or use "HJJ GO" platform accounts to engage in illegal activities, disruption, harassment, or deception of other members, or other conduct in violation of these terms. At the same time, the Company will assist in investigations as required by judicial authorities.
- Members shall not duplicate, copy, sell, resell, or use for any other commercial purpose any part of the "HJJ GO" platform by any means.
- Members shall bear legal liability for their own conduct in the course of using the "HJJ GO" platform services. The forms of legal liability borne by members include but are not limited to: compensating those who have been harmed; and, where the operating company of the "HJJ GO" platform first bears administrative penalties or liability for infringement damages caused by the member's conduct, the member shall compensate the operating company of the "HJJ GO" platform in an equal amount.
Article 4 Intellectual Property Rights
- The "HJJ GO" platform website and any related software, programs, and content used by the website, including but not limited to works, images, files, materials, website structure, website layout arrangement, web page design, and advertisements or information presented to members through this website or by advertisers, are subject to the corresponding intellectual property rights lawfully held by the Company or other rights holders, including but not limited to copyrights, trademark rights, patent rights, or other exclusive rights, and are protected by relevant laws. Without the express authorization of the Company or the rights holders, members warrant that they will not modify, rent, lend, sell, or distribute this website or any of the aforementioned materials and resources used by this website, or create any kind of article based on the aforementioned materials and resources.
- The Company grants members a non-transferable and non-exclusive right of use, enabling members to use the object code of this website (hereinafter the "Software") through electronic devices; however, members shall not, and shall not permit any third party to, copy, modify, create derivative works of, reverse engineer, disassemble, or otherwise decipher or attempt to decipher the source code, or sell, transfer, or sublicense the "Software", or otherwise transfer any rights in the "Software". Members agree not to modify the "Software" in any way or to use a modified version of the "Software".
- The "HJJ GO" platform has the right to mark all functional interfaces provided by the platform with related copyright information such as "This function is provided by the 'HJJ GO' platform".
- Members shall not use this website through any interface not provided by the "HJJ GO" platform.
Article 5 Miscellaneous
- Neither party shall be liable where force majeure or other unforeseen events render the performance of these terms impossible, unnecessary, or meaningless. Force majeure as used in these terms means objective circumstances that cannot be foreseen, avoided, or overcome, including but not limited to war, typhoons, floods, fires, lightning strikes or earthquakes, strikes, riots, statutory diseases, hacker attacks, network viruses, technical controls by telecommunications authorities, government actions, or any other natural or man-made disasters.
- The validity and performance of these terms and any amendments thereto, and all matters relating to the effect of these terms and any amendments thereto, shall be governed by the laws of the Republic of China (Taiwan), and any dispute shall be subject solely to the laws of the Republic of China (Taiwan).
- For any matter arising from these terms, both parties agree that the Taiwan Taipei District Court shall be the court of first instance.
- After a member correctly submits the information required for registration and confirms these terms, these terms shall be established and take effect between the "HJJ GO" platform and the member.
- Members who registered before these terms took effect need only log in to the "HJJ GO" platform website using their original member name and password and re-accept and confirm these terms in order to continue using the services of the "HJJ GO" platform.
- Term of agreement: from the time the member agrees to these terms or uses the "HJJ GO" platform until the member cancels the "HJJ GO" platform services.
- Unless otherwise specially provided in these terms, the parties shall communicate by email regarding matters related to these terms.
- The email addresses of the relevant departments of the "HJJ GO" platform shall be those indicated on the official website of the "HJJ GO" platform.
- Use of the "HJJ GO" platform constitutes acceptance of the "HJJ GO" platform service agreement and all of its attachments.
- The final right of interpretation of these terms belongs to the "HJJ GO" platform.